Contact

 

How to reach us:

Call toll free at 888.300.0511 Partease.com customer service reps are there to serve you at the following times:

♥  Monday through Friday: 9:00 a.m. to 7:00 p.m. EST.
 

          ♥  Saturday: 10:00 a.m. to 6:00 p.m. EST.

          ♥  Sunday: 12:00 p.m. to 5:00 p.m. EST.

 

Email us anytime at custserv@partease.com and you will get a response within 24 hours.  We look forward to hearing from you. 

Estimated Delivery Times for orders shipped within the US:

Please use the guide below to estimate delivery times. A business day is considered to be Monday through Friday, excluding holidays.

 

Ship Method

Estimated Delivery

Standard
(UPS Ground)

5-9 business days
processing time: 1-3 business days
shipping time: 2-6 business days

Expedited
(UPS 2nd Day)

2-4 business days
processing time: 1-2 business days*
shipping time: 2 business days

 

*Note: Expedited orders placed after 12noon EST will be processed and shipped the next business day.

 

International Shipping

International Shipping Powered by Bongo Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

NOTE: All payment, shipping, or return requests should be submitted to Bongo at Support@BongoUS.com